I sent to HP Service Center via Fedex the desktop that we purchased six (6) months ago. It was an intermittent hard disk error which I insisted to be replaced because it's still under warranty. I made a back-up of my files mostly are pictures and videos of my son and then I ran out of storage. I don't have time to go out to buy more so thanks to Facebook, I uploaded some remaining photos under settings of Only Me. I expect to have it back on Monday.